Silix says sent, still no number

I know I bought at the cheap end, but surely a dispatch claim should come with something I can check. I ordered a 16610 from Silix on 12 June, EUR 180 to 220 including the quoted postage, and paid by bank transfer. The payment was acknowledged on the 15th. On the 23rd I was told the watch had been sent. Since then I have asked three times for the tracking number and had one answer saying it would follow. It has not followed anywhere that I can see.

I am in Debrecen and I am not expecting next-day delivery. My complaint is that I cannot tell whether a parcel exists. I checked my spam folder and the order page before posting this. There is no attachment missing, no number hidden at the bottom and no request from them for more information. I have now asked whether sent means handed to a carrier or merely passed to somebody who will eventually post it. That question remains unanswered. This is my annual watch money and I cannot comfortably place another order while it floats about. If a number arrives I will put it here, but tonight I have neither watch nor verifiable dispatch.

The price does not buy them an exemption from answering a basic question. Send one message with the order number and ask for the actual handover date as well as the tracking reference. I would stop sending fresh emails every few hours, though. It makes the eventual sequence harder to untangle.

I sent that on Thursday, in the original email chain. No answer yet, and nothing has arrived. For clarity I have not been emailing every few hours; those three requests were spread over two weeks. I am trying to be patient without letting the whole thing disappear into another month.